Managing Hospitality Human Resources 5th Edition by Robert Woods

Managing Hospitality Human Resources 5th Edition by Robert Woodsby Robert Woods (Author), PhD (Author), Michael Sciarini (Author), Misty Johannson (Author)ISBN-13: 9780866123969ISBN-10: 0866123962Human resources is an ever-changing field. Keeping up with it is mandatoryfor hospitality business leaders for a variety of reasons, including remaining incompliance with government regulations and developing an effective hospitalityservice organization.When the first edition of Managing Hospitality Human Resources came out in1994, there were real reasons for the hospitality industry to worry about havingenough employees in the future. During the 1990s, hospitality suffered from ashortage of employees, high turnover rates, and image issues in some areas. By thelate 2000s the turnover issue had been mostly addressed, although the potentialfor recurrence of the problem still persists. Hospitality?s image has been greatlyrepaired from the days of the Resolution Trust Corporation in 1989 and similarlytroubled organizations in the years after, when many hotels were auctioned offafter hundreds of savings and loan organizations failed. The industry becamemuch leaner, and stayed lean due in part to the Great Recession, which officiallybegan in December of 2007. Hospitality organizations today are pretty savvy. Asa general rule, they stay on top of human resources issues and have developedmany new HR programs to improve the hospitality workplace and help end theimpression that a hospitality job is a way station in life?an image that has persistedfor much of the industry?s modern existence.