Shipping Policy

Last Updated: November 4, 2025

Thank you for shopping at Binmarts! We are committed to providing a transparent and reliable shipping experience. Please review the details of our policy below.

1. Order Production & Processing Time

All of our products are made-to-order. This means your item is custom-printed just for you after your order is placed.

  • Production Time: 2-4 Business Days.

  • Our business days are: Monday – Friday, 8:00 AM – 6:00 PM (PT), excluding U.S. federal holidays.

Order Cut-Off Time: Our order cut-off time is 6:00 PM (PT) on business days.

  • Orders placed before 6:00 PM (PT) will begin production on that same business day.

  • Orders placed after 6:00 PM (PT) or on a weekend/holiday will begin production on the following business day.

2. Shipping Rates & Delivery Estimates

We offer simple flat-rate shipping for all orders within the United States.

  • Standard Shipping ($7.99)

    • Applies to: All orders with a total value under $199.00.

    • Delivery Time: 8-10 Business Days (This is after the 2-4 day production time).

  • Free Shipping ($0.00)

    • Applies to: All orders with a total value of $199.00 or more.

    • Delivery Time: 8-10 Business Days (This is after the 2-4 day production time).

Total Delivery Time: Please expect a total delivery window of 10 to 14 business days (2-4 days for production + 8-10 days for shipping) from the day you place your order.

  • Carriers: We ship via trusted carriers including FedEx, UPS, and USPS.

3. Handling Charges & Sales Tax

  • Handling Charges: We do not charge any separate handling or service fees. The shipping fee ($7.99 or free) is the total cost for packaging and delivery.

  • Sales Tax: Applicable sales tax will be calculated and added to your order total at checkout. The tax amount is based on the shipping address and the sales tax laws of that specific state and locality.

4. Shipping Destination & Restrictions

  • Shipping Area: We currently only ship to addresses within the United States.

  • Shipping Restrictions: We are unable to ship to:

    • PO Boxes

    • APO/FPO/DPO military addresses

5. Order Tracking

Once your order has been produced and shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will typically become active within 24-48 hours, allowing you to monitor your package’s progress.

6. Address Changes & Accuracy

It is the customer’s responsibility to provide an accurate and complete shipping address at checkout.

If you notice an error, please contact us at contact@binmarts.com immediately. We will do our best to correct the address before the order enters production, but we cannot guarantee changes once processing has begun. Binmarts is not responsible for items lost or misdelivered due to an incorrect address provided by the customer.

7. Delivery Issues (Damaged, Lost, or Stolen)

  • Damaged or Defective Items: If your order arrives damaged (e.g., misprinted, torn, defective), please contact us within 7 days of delivery. Include your order number and clear photos of the issue. We will work with you to arrange a replacement.

  • Lost or Stolen Packages: If your tracking has not updated for 7 business days, or if it shows “Delivered” but you have not received it, please contact us. We will initiate an investigation with the carrier.

    • Issue Resolution Time: We are committed to investigating and resolving shipping issues within 5-7 business days.

  • Delays Outside Our Control: Binmarts is not responsible for shipping delays caused by the carrier, inclement weather, natural disasters, or other factors outside of our reasonable control.

8. Contact Us

For any questions about your order or our shipping policy, please contact us:

Company Name: ALKEMISTA CLOTHING, LLC

Company Number: B20250129183

Business Address: 10109 Blossom Ridge Drive, Elk Grove, Ca 95757, United States

Email: contact@binmarts.com

Phone: +1 (323) 694-5581

Contact Form: Click here

Hours of Operation: Our dedicated support team is available Monday through Friday, from 8:00 AM to 6:00 PM Pacific Time (PT).

Service Commitment: We are committed to responding to all inquiries promptly, typically within 1 business day.